We're glad you're here! Your first step will be to create a camp account. See the next FAQ item, “What is a camp account & how do I create one?” & follow the step-by-step guide. Then, explore the rest of our website to find out more information!
What is a camp account?
Your camp account is managed through a secure platform called UltraCamp. UltraCamp is a software-as-a-service platform which provides recreational camps like Camp Ida-Haven the ability to manage all of their reservations.
You will use your camp account to register for camp, complete and submit medical and consent forms, add any camp extras such as ordering the camp picture and video, manage camp store funds, and pay your balance.
I’m new, how do I create an account?
Creating a camp account is fairly simple. You will need to provide your name, phone number, address, & email. You will also need to provide a unique password to use for logging into your camp account in the future.
Follow the five simple steps below to create your account.
- From the Ida-Haven website, click on the My Account link in the top navigation which will take you to the UltraCamp website.
- Once inside the UltraCamp website, click on the New User button to register for a new account.
- Fill out the Create Account form with your information.
- Complete the rest of the Create Account form fields and click on the Next button.
- Congratulations! You now have a camp account. Remember to keep your information up-to-date, as we communicate important camp information using your phone number and email address as listed in your account.
Yes, camp really did fill that quickly at 7 am sharp and by 7:01 am there was a long wait list.
You will be best prepared if you are on the website early and ready to make a reservation at 7:00 am mountain time on your reservation morning in March.
We will be in the office each reservation day to help with any troubles that may arise. Your preferred camp session may fill quickly. When you log on and get a reservation spot, you will be assured of a camp reservation. You will then have 15 minutes to pick your activities (these will fill and disappear in real time), pick your cabin, and pay your deposit. You will not be booted out of the program or passed by other users. If you have any problems, please call us immediately as we can monitor your progress and help you get back on track.
Please be sure you are content with your reservation as completed during this time online. We cannot guarantee lodging or activity request changes after this time.
As you complete your reservation, you first provide biographical details and addresses, alternate contacts, etc. …and then you get to the exciting stuff: activities, cabin assignment and the extras (picture, video, t-shirt size, store money, etc.). These activities and cabin selections will fill and disappear in real-time so if something doesn’t show up that you were expecting, it’s because it is already full.
Your last step is to check out. This requires a minimum payment of $50 (the non-refundable reservation fee). Any store money that you deposit must also be paid for at this point.
Do not have two people, on separate computers, attempting to register the same child. You may only register once. The computer system does not allow duplicate reservations and will automatically cancel your child's reservation. We cannot guarantee a spot for your child if this happens.
If you have two campers to register for the same week of camp, you should have two people, on two computers, logged in to your one account. Each one will work on registering a different child.
Honesty is a big camp value, and we expect honesty during the registration process. Creative approaches to registering causes major headaches, and negatively impacts others trying to register for camp.
If you attempt to game the system, your reservation(s) may be forfeited.
Between registration morning and check-in day at camp, you will need to go online and check your camp account to complete your medical and consent forms under the "Document Center".
We ask that you carefully review your contact information in your camp account before arriving at camp. Double-check pickup authorizations, mailing addresses, phone numbers, and email addresses. If you've forgotten your username or password, we are happy to help you reset it. Please be aware that you will be responsible for any information communicated to the email or phone number listed on your account.
Periodically, you will receive email correspondence with important information regarding your camp reservation(s). Please review the information carefully before contacting the office with additional questions.
We're so sorry to hear that! Due to the limited occupancy, camp often fills in a keystroke on registration morning. Don't fret: you may still be able to come. Make sure to do the following things:
1. Join the waiting list for your camp session. Do this as soon as possible through your camp account.
2. Check out the "Summer Camps" page for details on camp sessions. You may be eligible to attend another session, based on your age. Either join registration or the waiting list for that session, too.
3. Hang tight! We'll contact you directly as soon as possible if we are able to offer you a spot. Occasionally cancellations come as late as the week prior to camp, so don't give up hope!
While this is a natural question to ask, the answer is not that useful. There are many factors that shake up the wait list.
We have three months until camp, so that leaves more time to wait and see if a spot opens up. While this all feels uncertain and can easily be discouraging, hang in there. We’ll do the best we can and we will let you know if space becomes available.
Cabins will fill and disappear in real-time so if something doesn’t show up that you were expecting, it’s because it is already full.
Select a different cabin and move forward. In the months between registration and the start of camp, we will do our best to accommodate requests to lodge with friends. However, please understand that it is in everyone’s best interest if there are only a couple friends together in a cabin, not a large group of friends.
Activities will fill and disappear in real-time so if something doesn’t show up that you were expecting, it’s because it is already full.
If your preferred activity is not available, pick something else and move on. If you really want that activity at that specific time, you have the option to select the wait-list for the desired activity. If a space opens up, you will automatically be moved into that activity and the system will send you an email notification of the change. In the months between registration and the start of camp, you may be able to adjust your schedule.
The camp store offers a selection of t-shirts, hoodies, postcards, hats, water bottles, and toys. Snow cones are also available for purchase during free time. It is completely up to you if you'd like to deposit money in your camper's store account. A typical amount is around $30 per camper.
Funds can be added to your camper's deposit online through your camp account. You can even add money during the week, if your camper is a big spender! Choose if you'd like any remaining funds to be refunded to you or donated to the camper scholarship fund at the end of the week.
Yes! Campers love to receive mail while they are at camp. Mail is delivered Monday through Friday at dinner. There are several options.
1. Drop off letters at check-in on Sunday. Make sure your camper's name (first & last!) and cabin number are clearly labeled on the outside.
2. Email your camper. Send plain text emails (no emojis or pictures, please!) to email@example.com. Include your camper's full name and cabin number as the subject line.
3. Send a letter through snail mail. We recommend mailing your letters several days before camp begins to ensure delivery while your child is here!
Address your letters in this format:
Camper Name, Cabin #
2595 Eastside Dr. #4330
McCall, Idaho 83638
No problem! We have a talented, experienced, and caring medical team on-staff. Please complete your child's medical forms as accurately as possible through your camp account. During the check-in process, each family will have an opportunity to speak directly with a member of our medical staff.
For the safety of all campers, all medications must be given to our medical team. Please leave medications in their original packaging. Then put all medications together in a Ziploc bag with your camper's name and cabin number written clearly on the outside.
Despite all precautions and safety measures, sometimes campers will sustain an injury or get sick while at camp. If your child is injured, we will contact you immediately and keep you informed of the situation. Often our staff physician is able to take care of an issue at camp. However, if we need to take your child to the clinic or hospital, our insurance company will be the primary coverage up to $5,000. After that, your health insurance will need to pick up any additional fees.
What To Bring
Please label all important items with your child's full name. This is helpful in case of lost items.
In addition to everyday clothes, tennis shoes, jeans, and a sweatshirt are great attire for the evening program as the day cools and the mosquitoes swarm.
Bible (if you have one)
Dress clothes for church (girls often wear sundresses, boys often wear a button-up shirt)
Modest swimsuit (no Speedos for boys or exposed midriffs for girls)
Underwear and socks
Soap, shampoo, etc.
Toothbrush and toothpaste
Pillow and sleeping bag
What NOT To Bring
The camp environment is not friendly to costly electronics. Additionally, camp is an opportunity to enjoy a week completely present with friends and the great outdoors. For these reasons, we ask that your camper not bring any electronic equipment with them. Your camper will love to hear from you through the options listed above!
Please do not bring:
Food or candy
Jewelry (dangling earrings and necklaces are extremely hazardous in many camp activities. Stud earrings are the best option for pierced ears!)
Two-piece swimsuits, bikinis, or Speedos for boys
Caffeinated products of any kind
Cell phones and other electronics
Knives, slingshots, guns, or any type of weapon
Tobacco, alcohol, drugs, or illegal substances
Our goal is for each camper to have a wonderful time at camp. Homesickness is possible, though it rarely becomes a significant hindrance to a camper's experience. Our policy is to try to work through homesickness by keeping campers involved and busy, while checking in with the camp mom. Usually campers begin to have so much fun that the homesickness fades. If homesickness persists, our office may decide to call you to consult about the course of action you'd like to pursue.
In most circumstances, phoning home to talk with mom or dad does not help and often intensifies the feelings. Your camper's growth toward independence and happiness are of the utmost importance to us, and we always do our best to balance the two.
Please be aware that if you choose to bring your child home because of homesickness, there will not be a refund.
You should also check with your local church regarding the availability of funds to help.
Absolutely! The camp mission depends greatly on the support of the many friends of camp. We appreciate the many forms of support and take it personally. We covet your prayers for our campers and staff. If you'd like to get involved financially, there are several ways to do so. Donations can be made online through your camp account, or by contacting our office by email (Office@idahaven.org) or phone (208) 634-5922. All donations are tax deductible.
Camper Scholarship Fund
Through your donations, many children are able to experience camp.
Nathan Castanon Fund
This fund was established in 2002 to honor the memory of Nathan Castanon. He was a camper, staff member, son, friend, and brother. In February 2002, at the age of 19, he died in a car accident. From the funds collected in Nathan's name, we are able to give two scholarships each summer to keep his memory alive.
These funds are used for building and ground improvements, as well as new construction.
Summer Camp Program Equipment
These funds are used to purchase supplies needed to facilitate area equipment updates and expansion vital the the summer camp program.
Due to allergies and food sensitivities of other campers, please DO NOT send food items with your camper! Thank you for understanding.